plugin tickets: high level tickets handling, first draft:
this plugin use plugin schema to handle tickets, and filter well known fields like created, updated and labels.
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src/plugins/plugin_misc_tickets.py
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109
src/plugins/plugin_misc_tickets.py
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#!/usr/bin/env python2
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# -*- coding: utf-8 -*-
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# SAT plugin for Pubsub Schemas
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# Copyright (C) 2009-2017 Jérôme Poisson (goffi@goffi.org)
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as published by
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# the Free Software Foundation, either version 3 of the License, or
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# (at your option) any later version.
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details.
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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from sat.core.i18n import _
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from sat.core.constants import Const as C
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from twisted.words.protocols.jabber import jid
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from twisted.internet import defer
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from sat.tools import utils
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from sat.core.log import getLogger
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log = getLogger(__name__)
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NS_TICKETS = 'org.salut-a-toi.tickets:0'
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PLUGIN_INFO = {
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C.PI_NAME: _("Tickets management"),
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C.PI_IMPORT_NAME: "TICKETS",
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C.PI_TYPE: "EXP",
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C.PI_PROTOCOLS: [],
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C.PI_DEPENDENCIES: ["XEP-0060", "PUBSUB_SCHEMA"],
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C.PI_MAIN: "Tickets",
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C.PI_HANDLER: "no",
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C.PI_DESCRIPTION: _("""Tickets management plugin""")
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}
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class Tickets(object):
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def __init__(self, host):
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log.info(_(u"Tickets plugin initialization"))
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self.host = host
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self._p = self.host.plugins["XEP-0060"]
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self._s = self.host.plugins["PUBSUB_SCHEMA"]
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host.bridge.addMethod("ticketsGet", ".plugin",
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in_sign='ssiassa{ss}s', out_sign='(asa{ss})',
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method=self._get,
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async=True
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)
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def _labelsFilter(self, widget_type, args, kwargs):
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if widget_type != u'textbox':
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return widget_type, args, kwargs
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widget_type = u'list'
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options = [o for o in args.pop(0).split(u'\n') if o]
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kwargs = {'options': options,
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'name': kwargs.get('name'),
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'styles': (u'noselect', u'extensible', u'reducible')}
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return widget_type, args, kwargs
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def _dateFilter(self, widget_type, args, kwargs):
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if widget_type != u'string':
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return widget_type, args, kwargs
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# we convert XMPP date to timestamp
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args[0] = unicode(utils.date_parse(args[0]))
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return widget_type, args, kwargs
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def _get(self, service='', node='', max_items=10, item_ids=None, sub_id=None, extra_dict=None, profile_key=C.PROF_KEY_NONE):
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client = self.host.getClient(profile_key)
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service = jid.JID(service) if service else None
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max_items = None if max_items == C.NO_LIMIT else max_items
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extra = self._p.parseExtra(extra_dict)
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d = self.get(client, service, node or None, max_items, item_ids, sub_id or None, extra.rsm_request, extra.extra)
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d.addCallback(self._p.serItemsData)
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return d
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@defer.inlineCallbacks
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def get(self, client, service=None, node=None, max_items=None, item_ids=None, sub_id=None, rsm_request=None, extra=None):
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"""Retrieve tickets and convert them to XMLUI
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@param node(unicode, None): PubSub node to use
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if None, default ticket node will be used
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other parameters as the same as for [XEP_0060.getItems]
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@return (list[unicode]): XMLUI of the tickets
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"""
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if not node:
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node = NS_TICKETS
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filters = {u'labels': self._labelsFilter,
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u'created': self._dateFilter,
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u'updated': self._dateFilter,
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}
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tickets, metadata = yield self._s.getDataFormItems(
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client,
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NS_TICKETS,
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service,
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node,
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max_items = max_items,
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item_ids = item_ids,
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sub_id = sub_id,
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rsm_request = rsm_request,
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extra = extra,
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filters = filters,
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)
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defer.returnValue((tickets, metadata))
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