diff --git a/src/plugins/plugin_sec_otr.py b/src/plugins/plugin_sec_otr.py
index 19d64f03..8b135509 100644
--- a/src/plugins/plugin_sec_otr.py
+++ b/src/plugins/plugin_sec_otr.py
@@ -476,7 +476,11 @@ class OTR(object):
         if show != C.PRESENCE_UNAVAILABLE:
             return True
         if not entity.resource:
-            entity.resource = self.host.memory.getMainResource(entity, profile)  # FIXME: temporary and unsecure, must be changed when frontends are refactored
-        otrctx = self.context_managers[profile].getContextForUser(entity)
-        otrctx.disconnect()
+            try:
+                entity.resource = self.host.memory.getMainResource(entity, profile)  # FIXME: temporary and unsecure, must be changed when frontends are refactored
+            except exceptions.UnknownEntityError:
+                return True  #  entity was not connected
+        if entity in self.context_managers[profile].contexts:
+            otrctx = self.context_managers[profile].getContextForUser(entity)
+            otrctx.disconnect()
         return True