diff --git a/src/plugins/plugin_tickets_import.py b/src/plugins/plugin_tickets_import.py
index 0a6c3969..f645de58 100755
--- a/src/plugins/plugin_tickets_import.py
+++ b/src/plugins/plugin_tickets_import.py
@@ -73,7 +73,11 @@ class TicketsImportPlugin(object):
             'version': version of the product/component concerned by this ticket
             'platform': platform converned by this ticket
             'os': operating system concerned by this ticket
-            'status': current status of the ticket
+            'status': current status of the ticket, values:
+                - "queued": ticket is waiting
+                - "started": progress is ongoing
+                - "review": ticket is fixed and waiting for review
+                - "closed": ticket is finished or invalid
             'milestone': target milestone for this ticket
         """
         if not 'schema' in session:
diff --git a/src/plugins/plugin_tickets_import_bugzilla.py b/src/plugins/plugin_tickets_import_bugzilla.py
index 05b4bbcb..c02ce22b 100755
--- a/src/plugins/plugin_tickets_import_bugzilla.py
+++ b/src/plugins/plugin_tickets_import_bugzilla.py
@@ -48,9 +48,17 @@ Tickets will be uploaded with the same ID as for Bugzilla, any existing ticket w
 location: you must use the absolute path to your .xml file
 """)
 
+STATUS_MAP = {
+    'NEW': 'queued',
+    'ASSIGNED': 'started',
+    'RESOLVED': 'review',
+    'CLOSED': 'closed',
+    'REOPENED': 'started'  # we loose data here because there is no need on basic workflow to have a reopened status
+}
+
 
 class BugzillaParser(object):
-
+    # TODO: add a way to reassign values
 
     def parse(self, file_path):
         tickets = []
@@ -69,14 +77,14 @@ class BugzillaParser(object):
             ticket['assigned_to_name'] = assigned_to_elt.get('name')
             ticket['assigned_to_email'] = assigned_to_elt.text
             ticket['cc_emails'] = [e.text for e in bug.findall('cc')]
-            ticket['priority'] = bug.findtext('priority')
-            ticket['severity'] = bug.findtext('bug_severity')
+            ticket['priority'] = bug.findtext('priority').lower().strip()
+            ticket['severity'] = bug.findtext('bug_severity').lower().strip()
             ticket['product'] = bug.findtext('product')
             ticket['component'] = bug.findtext('component')
             ticket['version'] = bug.findtext('version')
             ticket['platform'] = bug.findtext('rep_platform')
             ticket['os'] = bug.findtext('op_sys')
-            ticket['status'] = bug.findtext('bug_status')
+            ticket['status'] = STATUS_MAP.get(bug.findtext('bug_status'), 'queued')
             ticket['milestone'] = bug.findtext('target_milestone')